What does an alarm maintenance service include?

• Check history of alarm system since last maintenance service
• Visual inspection of all major alarm components
• Visual inspection of cabling & connections (where accessible)
• Check and “Walk Test” all detectors
• Check battery power supply, including charging rates
• Check mains power supply, including charging rates
• Check operation of manually operated devices e.g. panic buttons
• Check and test all audible warning devices – sirens, speakers
• Check and test remote signalling equipment (where appropriate)
• Verify keyholders’ operation of the alarm system
• Make adjustments as necessary
• Repair any minor faults
• Record all test results
• Return the alarm system to operational status

What’s the difference between Redcare secure grades 2,3 and IP?

• Redcare Secure grade 2 is for the lowest risk level premises, while Secure 3 is for moderate risk level, and Secure IP is for the highest risk level.

Can I change my service from silver to gold?

• Yes, you can upgrade your package after the next maintenance service visit, provided you have paid for any rectified faults.