BT RedCare Products

At ICU2 Security, we use the best technology to ensure your home or business is fully protected. That’s why we offer a range of alarm monitoring systems that integrate with BT Redcare to safeguard your property. As an industry leader, BT Redcare provides cutting-edge technology, decades of experience, and third-party certifications, including the BSI Kitemark and Loss Prevention Certification Board. So, you can trust their systems to deliver reliable, innovative security solutions.


BT Redcare provides a range of monitoring products tailored to your specific budget and security needs. They are designed to be scalable, allowing for easy expansion and customisation as your security requirements evolve.


We will work with you to determine which BT Redcare model is best for your unique situation, using our in-depth knowledge of the features to pinpoint the system that meets your needs. No matter which BT Redcare product you choose, you can rest assured that you’re backed by our industry-leading expertise and commitment to delivering top-notch security solutions.

Essential IP

With the UK switching to all-IP by 2025, the BT Redcare Essential IP is an easy way to upgrade old dial-up systems and ensure your security system is future-proof. Designed for low-to-medium risk properties, the Essential IP is a cost-effective option that connects to your broadband using ethernet or wifi, making it ideal if you don’t have reliable mobile coverage.


Offering round-the-clock monitoring, the Essential IP comes equipped with SP2 or SP4 performance levels (equivalent to Grades 2 and 4, respectively). This ensures path faults are reported to the Alarm Receiving Centre in under an hour (for SP2) or in as little as 3 minutes (for SP4), so your property is always protected.


The BT Redcare Essential is a wireless security solution that uses mobile technology to guarantee you always have a reliable connection. This single-path alarm signalling system has a SIM card to seamlessly switch between mobile networks to find the most dependable 4G connection.


Explicitly designed for low-risk premises, the Essential offers SP2 performance standards to report path faults within the hour – day or night. Plus, as a compact unit, it uses less power than traditional alarm monitoring systems, helping you save on your energy bill. With enhanced and encrypted signals, it provides top-notch security no matter the size of your budget.

Essential Extra

The BT Redcare Essential Extra provides a dual-path alarm signalling system, utilising two fully encrypted 4G SIM cards for optimal protection. This ensures uninterrupted connectivity and real-time transmission of critical alarm signals, giving you peace of mind knowing that your property is constantly monitored even if one SIM fails. 


The Essential Extra surpasses the old Grade 3 protection with DP2 performance, meaning path faults are reported within 30 minutes. Plus, because it’s third-party certified with BSI Kitemark and Secured by Design of Police Preferred Specification, you only need one system for security and fire alarm monitoring.


The BT Redcare Advanced uses a dual-path alarm signalling system, combining your existing IP network and the strongest mobile networks for robust connectivity. If the primary IP path fails for any reason, the 4G mobile path immediately restores coverage, so you can rest assured that your property is always protected. 


Ideal for low-to-medium risk properties, the Advanced comes standard with DP2 performance, with the option to upgrade to DP3 for even faster response times. With its comprehensive features, the Redcare Advanced offers enhanced capabilities such as fire, gas or water monitoring.

Advanced Extra

The BT Redcare Advanced Extra is an exceptional dual-path system designed to provide extra protection for residential and commercial properties. The Advanced Extra uses both your existing IP network and the mobile network to rapidly transmit critical alarm signals, even if one path goes down. 


With its advanced capabilities, Advanced Extra is perfect for medium-to-high-risk properties. Equipped with a top-of-the-line OLED display, programmable buttons, and a DP3-level performance, Advanced Extra is user-friendly and response-ready. And just like the Advanced, you can also include fire, gas, and water monitoring, all in one system.


The BT Redcare Ultimate is a top-of-the-line solution that provides unparalleled dual-path protection for high-risk homes or businesses. With DP4-level performance, the Ultimate offers the fastest response time of any of the Redcare products, sending path fault reports in only 90 seconds and even working if the power is out. 


The Ultimate is a compact unit designed to fit inside an alarm panel for maximum protection from tampering or damage. It uses a fast, private IP network to send encrypted signals, with the backup of two 4G SIM cards, for ongoing reliability. Plus, with the option to include fire, gas, and water monitoring, you’ll never have to worry about your home or business. 

Let Us Help You Decide

Whether you’re looking to upgrade or install a new system, we can help. At ICU2 Security, we have the expertise and industry knowledge, so you can make an informed decision that’s right for you. No matter if you are protecting your home, small business, or commercial property, we have the tools and guidance to install, maintain, and update any security system. 


If you have any specific questions about the BT Redcare products or are interested in learning more, let us know! We offer a comprehensive assessment of your property, detailed information about all our products and procedures, and a free, no-obligation quote so you can feel confident in your choice.

Key benefits and features

No need for an extra telephone line*

*a Modem Compatible Device may be required if fax and data services are to be used on same line

Active, continuous 2-way monitoring

24 hours a day, 365 days a year

High-speed alarm transmission

summons help within a matter of seconds

Alarm signals can be delivered to the ARC

even when the phone is in use

Encrypted signals

which cannot be replicated

Instant detection

if your phone line has been cut

Highest levels of resilience

that our duplicated network ensures

No additional call charges


Ideal security and fire detection application for any home or business

Contact our Doncaster Office

Unit 8, Shaw Lane Industrial Estate, Ogden Road, DN2 4 SQ. Phone: 01302 562412,

Contact our Sheffield Office

Alison Business Centre, 40 Alison Crescent, Sheffield, S2 1AS, Phone: 01302 570002